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Informative FAQ Section

We specialize in personalized message card and necklace gifts. Each piece is crafted with care and paired with a heartfelt message to make your gift truly special.

You can personalize your gift by choosing from our selection of message cards or by adding your own custom message. Simply follow the prompts during the checkout process.

Our necklaces are made from high-quality materials such as sterling silver, gold plating, and hypoallergenic metals, ensuring they are beautiful and durable.

We ship all orders from our USA factory. Once shipped, we see delivery happen within the following timeframe:

  • USA: 2-5 Business Days Standard (1-3 Business Days Expedited)
  • Canada: 5-10 Business Days Standard (3-8 Business Days Expedited)
  • Europe & UK: 2-5 Business Days
  • Australia & NZ: 5 – 10 Business Days Standard
  • Rest of the World: 5-12 Business Days Standard

These timeframes are typical, and sometimes local carrier issues may mean you item arrives slightly later than this.

Yes, we offer international shipping to many countries. Shipping costs and delivery times will be calculated at checkout based on your location.

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your package online.

We offer a 30-day return policy on all items. If you're not completely satisfied with your purchase, you can return it for a refund or exchange. Please review our return policy for more details. Link: Return-policy

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at support@giftedcraft.com or through our contact form on the website.

We frequently offer discounts and promotions. Be sure to sign up for our newsletter or check our website regularly for the latest deals.

Congratulations!

You’ve found a hidden
discount code! Use code “WELCOME10": at checkout to claim an additional 10% OFF your
ENTIRE order!

Shipping

We take pride in carefully crafting and packaging your personalized gifts. Orders are typically processed within 1-3 business days. Once your order is ready, we'll send you a confirmation email with a tracking number.

We ship all orders from our USA factory. Once shipped, we see delivery happen within the following timeframe:

  • USA: 2-5 Business Days Standard (1-3 Business Days Expedited)
  • Canada: 5-10 Business Days Standard (3-8 Business Days Expedited)
  • Europe & UK: 2-5 Business Days
  • Australia & NZ: 5 – 10 Business Days Standard
  • Rest of the World: 5-12 Business Days Standard

These timeframes are typical, and sometimes local carrier issues may mean you item arrives slightly later than this.

You’ll receive a tracking number once your order has shipped. Use this number to monitor your package’s journey to your doorstep.

We ship to many countries around the world. Shipping costs and delivery times are calculated based on your location at checkout. Please note that customs fees or import duties may apply, depending on your country's regulations.

To enhance your shopping experience, we recommend exploring our product suggestions based on items frequently purchased together or your browsing history. Adding these items to your order can create a more personalized gift and increase order value.

Want to make your gift extra special? We offer gift wrapping services at checkout. If you have any specific shipping requests, feel free to reach out to our customer support team. Email: support@giftedcraft.com

If you have any questions or concerns about your order, our customer support team is here to help. Contact us anytime via email or through our website's contact form. We're committed to ensuring your experience with GiftedCraft is seamless and enjoyable. Email: support@giftedcraft.com

Payments

We offer a variety of secure payment options to make your shopping experience convenient:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For a quick and secure checkout, you can use your PayPal account.

Your payment information is processed securely through encrypted transactions. We do not store your credit card details, ensuring your personal and financial information remains safe.

All prices are listed in $USD. If you're shopping internationally, your purchase will be converted to your local currency based on your bank’s exchange rate at the time of transaction.

If you encounter any issues during checkout, please double-check your payment details and billing information. If problems persist, feel free to contact our customer support team for assistance.

After completing your payment, you’ll receive an order confirmation email with all the details of your purchase. If you don’t receive this email, please check your spam folder or contact us to ensure your order was successfully processed.

If you need to cancel or modify your order, please contact us as soon as possible. Refunds for canceled orders will be processed promptly, and the funds will be returned to your original payment method.

We prioritize your security and privacy. Our website is protected with SSL encryption, and we adhere to the highest standards for online payments to ensure a safe shopping experience.

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